Telecaller Sales Representative (Executive) Jobs in Delhi | Anupam Group India | Job Code: AGITCS2606EX

Join Anupam Group India – Build Your Career in Healthcare & Pharma Sales

Anupam Group India (AGI) is a diversified business group operating across Healthcare, Pharmaceuticals, Ayurveda, Information Technology, Cosmetics, and Textiles. Driven by innovation, quality, and customer satisfaction, AGI empowers businesses and individuals through its growing network of subsidiaries. At AGI, we believe our people are our greatest asset. We foster a collaborative, growth-oriented, and performance-driven culture where employees are encouraged to develop their skills, contribute innovative ideas, and build rewarding careers. Our commitment to integrity, professionalism, and continuous learning makes AGI an ideal workplace for ambitious professionals seeking long-term career growth.

Position Details

Telecaller Sales Representative (Executive)

Job Code: AGITCS2606EX

Employment Type: Full-Time

Gender Requirement: Female Candidates Only

Location: Work From Home (Remote)

CTC: Up to ₹15,000 per month (Performance-Based + Incentives)

Key Responsibilities

Client Relationship Management

• Connect with doctors, hospitals, clinics, pharmacies, and healthcare professionals through phone calls and virtual communication channels, ensuring effective dialogue and prompt responses to inquiries.

• Build and maintain strong professional relationships with healthcare stakeholders by engaging in regular follow-ups and providing valuable insights into product offerings tailored to their needs.

• Conduct virtual product presentations and consultations to promote healthcare, pharmaceutical, and Ayurvedic products, utilizing persuasive communication techniques to highlight the benefits and features of each product.

• Ensure high levels of customer satisfaction and engagement by actively listening to client feedback and addressing concerns in a timely manner, thereby fostering loyalty and trust.

Business Development & Sales

• Achieve monthly sales targets and performance objectives through strategic planning and execution, leveraging market insights to align sales efforts with customer demands.

• Identify and develop new business opportunities across assigned territories by conducting thorough market analysis and networking with potential clients.

• Generate and nurture leads through digital prospecting and telecalling, employing various outreach strategies to convert prospects into loyal customers.

• Manage the complete sales cycle from lead generation to closure, ensuring a seamless transition and providing ongoing support to clients post-sale.

• Expand customer networks and strengthen existing client relationships through regular communication and personalized service, positioning the company as a trusted partner in their healthcare needs.

Tele-Sales & Outreach

• Execute 30+ productive calls and customer interactions daily, maintaining a high level of professionalism and enthusiasm to maximize engagement rates.

• Follow up on inquiries, leads, and customer requirements diligently, ensuring that no potential opportunity is overlooked and that clients feel valued throughout the process.

• Coordinate with marketing teams to support promotional campaigns, providing feedback from clients that can help refine marketing strategies and enhance outreach effectiveness.

• Participate in online webinars, healthcare events, and digital awareness programs to enhance personal knowledge and contribute to the company’s visibility in the healthcare sector.

Market Research & Administration

• Monitor market trends, competitor activities, and industry developments to inform sales strategies and stay ahead in the competitive landscape.

• Maintain accurate records of daily activities, customer interactions, and sales reports in CRM systems, ensuring data integrity and accessibility for future reference.

• Ensure compliance with healthcare and pharmaceutical marketing regulations, keeping abreast of any changes in policies that may affect sales practices and product promotion.

Eligibility Criteria

Education

• Bachelor's Degree in any discipline.

• Candidates from Life Sciences, Pharmacy, Biotechnology, Healthcare, or related backgrounds will be preferred.

Experience

• Prior experience in Telecalling, Inside Sales, Pharma Sales, Medical Representative, Customer Relationship Management, or Healthcare Sales will be an advantage. This experience helps candidates understand the nuances of the sales process, customer needs, and market dynamics, which are critical for success in this role.

• Freshers with excellent communication and sales aptitude may also apply. Candidates who have recently graduated but possess a strong enthusiasm for sales and a willingness to learn can bring fresh perspectives and energy to the team.

Required Skills

Communication & Relationship Building

• Excellent verbal communication skills in Hindi and English. Being able to articulate thoughts clearly in both languages allows for effective interaction with a diverse clientele.

• Strong interpersonal and customer engagement abilities. Building rapport with clients is essential for fostering long-term relationships and ensuring customer satisfaction.

• Confidence in handling sales conversations and client objections. The ability to address concerns and objections effectively is crucial to closing deals and maintaining a positive relationship with customers.

Sales & Business Development

• Target-oriented mindset with a passion for achieving results. Individuals who thrive on meeting and exceeding targets are more likely to succeed in a competitive sales environment.

• Ability to generate leads, negotiate, and close sales remotely. Proficiency in remote sales techniques is increasingly important in today’s digital landscape, where face-to-face meetings are less common.

• Strong persuasion and customer relationship management skills. The ability to influence potential clients and maintain relationships post-sale is vital for repeat business and referrals.

Digital & Technical Skills

• Basic knowledge of CRM software and digital communication tools. Familiarity with these tools enhances efficiency in tracking customer interactions and data management.

• Comfortable working from a home-office environment. Adaptability to remote work setups is essential, especially in a rapidly changing work landscape.

• Proficiency in Microsoft Office, email communication, and virtual collaboration platforms. These skills are necessary for daily tasks, from creating presentations to coordinating with team members and clients online.

Personal Attributes

• Self-motivated and disciplined professional. The ability to stay focused and driven without direct supervision is key to achieving personal and organizational goals.

• Strong time management and organizational skills. Effectively prioritizing tasks and managing time ensures that all responsibilities are met efficiently and deadlines are adhered to.

• Ability to work independently and handle multiple tasks efficiently. Balancing various responsibilities while maintaining high-quality output is a hallmark of a successful employee in this role.

• Positive attitude with a customer-centric approach. A proactive and optimistic mindset enhances customer interactions and contributes to a positive work environment.

Why Join Anupam Group India?

• Work From Home Flexibility

  At Anupam Group India, we understand the importance of a work-life balance, especially in today's fast-paced environment. Our work-from-home flexibility allows employees to tailor their work schedules to better suit their personal lives. This arrangement not only enhances productivity but also fosters a sense of autonomy and trust between the company and its employees. By providing the option to work remotely, we aim to create a comfortable and efficient working atmosphere where team members can thrive without the constraints of a traditional office setting.

• Career Growth Opportunities

  Joining Anupam Group India means stepping into a realm of abundant career growth opportunities. We are committed to nurturing talent and promoting from within, ensuring that our employees have clear pathways to advance their careers. Through regular performance reviews, mentorship programs, and leadership training, we empower our staff to take charge of their professional journeys. Our aim is to cultivate a workforce that is not only skilled but also motivated to reach new heights in their careers, making significant contributions to the company and the industry at large.

• Professional Development & Learning

  We place a strong emphasis on professional development at Anupam Group India. Employees have access to a variety of resources designed to enhance their skills and knowledge. This includes workshops, online courses, and seminars led by industry experts. Our commitment to continuous learning ensures that our team members stay ahead of the curve in their respective fields. By investing in our employees' education and professional growth, we not only enhance individual capabilities but also strengthen the overall expertise of our organization.

• Dynamic and Supportive Work Culture

  At Anupam Group India, our work culture is characterized by dynamism and support. We believe that a positive work environment is crucial for employee satisfaction and productivity. Our teams are encouraged to collaborate, share ideas, and innovate without fear of judgment. We celebrate diversity and inclusivity, ensuring that every voice is heard and valued. This supportive atmosphere fosters strong relationships among colleagues and promotes teamwork, ultimately driving the success of our projects and initiatives.

• Exposure to Healthcare, Pharma & Ayurvedic Industries

  Working with Anupam Group India provides unparalleled exposure to the rapidly evolving sectors of healthcare, pharmaceuticals, and Ayurveda. Employees have the unique opportunity to engage with cutting-edge technologies and practices, contributing to projects that have a meaningful impact on people's health and well-being. This exposure not only enriches professional experience but also instills a sense of purpose and fulfillment, knowing that one's work contributes to improving lives. Being part of these industries allows our team to stay at the forefront of innovation and trends that shape the future of healthcare.

• Performance-Based Incentives & Recognition Programs

  We believe in recognizing and rewarding hard work and dedication at Anupam Group India. Our performance-based incentives and recognition programs are designed to motivate employees and acknowledge their contributions to the organization. These incentives may include bonuses, promotions, and public recognition during company events. By fostering a culture of appreciation, we aim to inspire our team members to consistently strive for excellence and feel valued for their efforts. This approach not only boosts morale but also enhances overall productivity and job satisfaction.

Apply Now

If you are an ambitious female professional looking to build a rewarding career in tele-sales, healthcare sales, pharmaceutical marketing, or customer relationship management, we invite you to join the growing team at Anupam Group India. Apply today and become part of a fast-growing organization committed to innovation, excellence, and professional success.

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