Certificate Customer Relationship Excel.
Certificate in Customer Relationship Excellence (3 days)
- 1,499 Indian rupees₹1,499
- Online Training & Assignment Based
Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. CRM systems compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials, and more recently, social media. They allow businesses to learn more about their target audiences and how to best cater to their needs, thus retaining customers and driving sales growth. CRM may be used with past, present or potential customers.
Cancellation of registration is not available.
Directorate of Anupam Group India, Block C, Ganesh Nagar, New Delhi, Delhi, India